Return Policy

At Luvion Life, we want you to be completely satisfied with your purchase. We offer a hassle-free 30-day return policy.

30-Day Return Window

You have 30 days from the date of delivery to return any item for a full refund or exchange. Items must be in their original condition, unused, and in the original packaging with all tags attached.

How to Initiate a Return

  1. Contact our support team at [email protected]
  2. Provide your order number and reason for return
  3. We will send you a prepaid return shipping label
  4. Pack the item securely and ship it back
  5. Your refund will be processed within 5-7 business days after we receive the item

Refund Method

Refunds will be issued to the original payment method. Please allow 5-7 business days for the refund to appear on your statement after we process the return.

Exceptions

The following items are not eligible for return:

  • Items that have been used, opened, or are not in original condition
  • Personal care items (for hygiene reasons)
  • Items marked as final sale

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected]. We will arrange for a replacement or full refund at no cost to you.

Questions?

If you have any questions about our return policy, please don't hesitate to reach out to us at [email protected].